Managing the Unexpected : Sustained Performance in a Complex World | Management Techniques | Management, Business & Finance | Management, Business & Finance | Non-Fiction Specialist | Books | Makro Online Site
text.skipToContent text.skipToNavigation
Login or Register
Get the tailored Makro experience. Login for faster checkout, online order tracking and more.
All liquor stores will be closed until further notice as per government regulation. Liquor will be unavailable for purchase online or in-store. See what we are doing to keep our customers and staff safe from COVID-19 here
Managing the Unexpected : Sustained Performance in a Complex World Product ID : 9781118862414

R 77500

eBucks  7750
UCount rewards  7750
Available online only
In stock
7 - 10 working days

Online Exclusive

This product is exclusive to online shopping and may only be purchased online as it is not stocked in-store.

3RD PARTY ITEM

This is supplied by BalaKuduPtyLtd and may result in additional delivery fees.

Improve your company's ability to avoid or manage crises Managing the Unexpected, Third Edition is a thoroughly revised text that offers an updated look at the groundbreaking ideas explored in the first and second editions. Revised to reflect events emblematic of the unique challenges that organizations have faced in recent years, including bank failures, intelligence failures, quality failures, and other organizational misfortunes, often sparked by organizational actions, this critical book focuses on why some organizations are better able to sustain high performance in the face of unanticipated change. High reliability organizations (HROs), including commercial aviation, emergency rooms, aircraft carrier flight operations, and firefighting units, are looked to as models of exceptional organizational preparedness. This essential text explains the development of unexpected events and guides you in improving your organization for more reliable performance. "Expect the unexpected" is a popular mantra for a reason: it's rooted in experience. Since the dawn of civilization, organizations have been rocked by natural disasters, civil unrest, international conflict, and other unexpected crises that impact their ability to function. Understanding how to maintain function when catastrophe strikes is key to keeping your organization afloat. * Explore the many different kinds of unexpected events that your organization may face * Consider updated case studies and research * Discuss how highly reliable organizations are able to maintain control during unexpected events * Discover tactics that may bolster your organization's ability to face the unexpected with confidence Managing the Unexpected, Third Edition offers updated, valuable content to professionals who want to strengthen the preparedness of their organizations and confidently face unexpected challenges.

Features
Model
9781118862414
Product/Packaging Information
Product Weight
0.398 kg
Product Dimensions
241mm(L) x 166mm(W) x 21mm(H)
Shipping Weight
0.398 kg
Shipping Dimensions
241mm(L) x 166mm(W) x 21mm(H)

    Write a review

    Share your opinions about this product with other Makro shoppers.

    Do not use offensive language

    Do not disclose your, or others', personal information
    0

    By submitting this review, you agree to the terms and conditions. Makro retains full discretion whether to publish your review.

    Contact us if you are unsatisfied with the item that you have received.