World Class Customer Service For South Africa - 175 Awesome Customer Service Tips (Paperback / softback) | Sales & Marketing | Management, Business & Finance | Management, Business & Finance | Non-Fiction Specialist | Books | Makro Online Site
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World Class Customer Service For South Africa - 175 Awesome Customer Service Tips (Paperback / softback) Product ID : 9780620711548
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World Class Customer Service For South Africa - 175 Awesome Customer Service Tips (Paperback / softback)

R 21900

UCount rewards  2190
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Basil O'Hagan's latest book is a treasure trove of 175 tips on how to deliver the best customer service, whatever your industry. Deliver sensational service! Build loyalty! Grow Profits! Basil shares his decades of experience in this critical discipline in one easy-to-read volume. Learn to plan and implementworld-class customer service, how to build a service culture, the importance of atmosphere and how to deliver customer service on social media. Real, practical advice from the best in the game.

Features
Model
9780620711548
Product/Packaging Information
Product Weight
0.5 kg
Product Dimensions
225mm(L) x 154mm(W) x 15mm(H)
Shipping Weight
0.5 kg
Shipping Dimensions
225mm(L) x 154mm(W) x 15mm(H)