Frozen Competition Terms and Conditions | Makro Online Site
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Terms and Conditions

1. Promoters:
The promoters to this competition are Masstores (Pty) Limited, trading as Makro SA registration number: 1991/006805/07) (“Makro”) and The Walt Disney Company Africa (Pty) Ltd (registration number: 1997/000014/07 (‘the Promoter/s’).

2. Who may enter:
2.1 Entry into this competition is valid when you complete the requirements of clause 6.1 of these terms and conditions and is open to you if you are a permanent resident, over the age of 18 years, a citizen of South Africa and are in possession of a valid South African Identity Document (“natural person”) and excludes any employee, director, member, partner, agent or consultant or any person directly or indirectly who controls or is controlled by the Promoter/s and/or immediate family members of any employee, director, member, partner, agent or consultant of or person indirectly or directly in control or controlled by the Promoter/s, their advertising agencies, advisers, dealers, suppliers, its affiliates and/or associated companies. Parents and legal guardians may enter the competition on behalf of their children.
2.2 The prize will only be awarded:
2.2.1 to a natural person as stipulated in these rules and will not be awarded to any legal entity;
2.2.2 if it is not unlawful to supply the prize to a person in terms of any legislation or public regulation and the Promoter/s reserve the right to require proof that it will not be unlawful to supply a prize (for example to request the winner of a TV to provide his/her TV license to the Promoter/s before they can hand over the prize).

3. Agreement and amendments to these terms and conditions
3.1 By entering this competition, you agree to be bound by these rules which will be interpreted by the Promoter/s, whose decision regarding any dispute will be final and binding.
3.2 The Promoter/s reserve the right to amend, modify, change, postpone, suspend or cancel this competition and any prizes (which have not yet been subject to a draw), or any aspect thereof, without notice at any time, for any reason which the Promoter reasonably deems necessary.

4. Competition Period
This competition commences on 13 November 2019 and ends on 19 December 2019 (both days inclusive).

5. Prize/s
5.1 The Prize/s is/are: A hamper consisting of:
• 1X R5000,00 mRewards
• 1 X Hasbro castle
• 1 X 41167 Arendelle Castle Village V29
• 1 X Frozen II Snowglobe
• 1 X Frozen Elsa styling head
• 1 X Talking Olaf plush
• 1 X Frozen book and hand puppet
• 1 X Frozen II Platinuim Collection reading book
• 1 X Frozen DVD
• 1 X Little People Disney Frozen Elsa Ice Palace
• 1 X Little People Disney Frozen Kristoff’s Sleigh by Little People
• 1 X Elsa Fashion doll
• 1 X Anna Fashion doll

5.2You agree and understand that you stand a chance to win a prize only and that there is no guarantee that you will receive a prize.
5.3The Prize/s is/are not transferable by you and may not be deferred, changed or exchanged for cash or any other item.
5.4 The Promoter/s reserve the right to substitute the Prize with any other gift of comparable commercial value.
5.5 Although the Promoter/s have taken care to make sure that the prize/s is/are of a good quality, they do not give any warranties about the prize/s and you agree to accept the prize/s “as is”. Subject to applicable law, you also indemnify the Promoter/s against any damages that anyone may suffer as a result of the prize/s or this competition, including consequential and economic loss.
5.6 Any costs or expenses incurred in respect of items not specifically included in the prize/s are for the winner’s own account. The Promoter’s and its affiliates, will not be responsible for any other expenses which the winner/s may incur as a result of their acceptance and/ or use of a prize, whether foreseen or not.
5.7 To the extent that any taxes, duties, levies or other charges may be levied on a prize by the State or any other competent government or regulatory body, the winner/s will be liable therefore, and the Promoter/s will not increase the value of the prize/s to compensate for such charges.
5.8 The value of the prize includes VAT, and the prize will be given to the winner at the ruling price which is available to any customer on the day that they are rung up at the till.

6. How to enter:
6.1 A trailer of the movie Frozen II will be posted on Makro’s Facebook page. You will be required to watch the trailer and respond with the correct answer to the following question: “Who follows Elsa into the fire?” on the comments to the post. Once you do this, you will be entered into the draw.
6.2 There will be only one entry by you.

7. Winner/s:
7.1 There will be 1 winner drawn from all eligible entries
7.2 The winner will be randomly selected from eligible entrants for the relevant competition period, no later than three (3) months after the closing date of the competition or such later date as is possible for the Promoters.
7.3 The winner/s will be selected by an independent third party.
7.4 In order to be eligible to win a prize, you must not have issued dishonoured cheques, or have overdue payments due to Makro at the time of the competition draw.
7.5 The winner/s name, card number and town/city will be published on the Makro website and other media. The winner/s may also be required to have their image published and/or to participate in marketing activities, but the winner/s may refuse either of these if they so wish.

8. Accuracy of information
8.1 It is your responsibility to ensure that of all information provided by or on behalf of you to Makro is accurate, complete and up-to-date at all times.
8.2 Makro will notify a winner of the prize by contacting the winner using the contact details supplied to it by or on behalf of the winner. Where Makro cannot reach a winner at the details supplied by them, Makro will be excused and legally relieved of the duty to provide such notification and may at its discretion re-draw a new winner.

9. Collection of the Prize
9.1 The winner/s of the prize/s must collect their prize/s from a Makro store, at a time arranged with the Makro representative, within two (2) months of being notified, failing which they will forfeit the prizes, and in which event, Makro reserves the right to re-draw a new winner.
9.2 Makro accepts no liability for any further and or additional costs and/or expenses in relation to delivery of the prize, and the winner indemnifies Makro, its Directors, employees, shareholders and agents against any claim of whatsoever nature howsoever arising.

10. Disputes
In the event of a dispute, the decision of the competition judges is final and binding and no correspondence will be entered into.

11. Rejection or Forfeiture of Prize
If the winner/s fail/s to comply with any of these rules or the terms of acceptance of the prizes, or if they refuse to sign the Promoter/s winner/s declaration or the Promoter/s winner/s prize acceptance form, this will be construed as a rejection of the prize and then, without prejudice to any other remedy which the Promoter/s may have, the winner will be automatically disqualified and will forfeit the prize.

12. Winner Rules
The winner will forfeit their prize in the event that he/she fails to comply with the Promoter/s requirements within the time period provided to you by the Promoter in order for the Promoter to process the prize.