3D Secure is an initiative by Visa and MasterCard to add an extra level of security when using your credit card online. A 3D Secure-enabled credit card will require the entry of a one-time PIN before your order can be placed. If you have never set your credit card up for 3D Secure one-time PINs, your bank will automatically take you through the process the first time you try and pay.
In order to take advantage of our convenient way to shop, you will need to register for online shopping. To do this, you need to be 18 years or older and have an email address.
When registering, you can use your in-store Makro Access Card, or the website will assign you a card number if you don’t already have one.
If you are a business customer and want to shop online, you can register as a business.
Our website can provide an estimation of stock availability for delivery, collection or in-store, based on the previous day’s closing stock. Before you have selected your fulfilment choice, the site looks at your region (determined by your IP address or you can edit your selection at the top of the home page), however only once we have the exact details of the fulfilment location, can we confirm the stock availability. We do our best to source stock even if it is low, but there may be cases where we will need to contact you as this may lead to extended lead times. Unfortunately, due to the nature of our business, we cannot guarantee the stock indicated on the site is in-store.
However if you want to confirm the quantity available, it’s best to contact on us 0860 409 999 or your closest store. (Note: it’s against business practice to reserve stock)
This application can only be completed at your closest Makro store or the store you choose to hold your relationship with. Only registered entities may apply for a Makro Trade Debtor account. Once this application is approved, a new Makro Access Card is provided with the bar-code of your Makro Trade Debtor account which can be used in store or online.
You can use your card once the account is linked to your online shopping profile. To do this follow these steps:
If you have registered as a business and you don’t see an option to link your Trade Debtor account, it could be because the details of the business registration don’t match with the Trade Debtor facility and you will need to contact us on 0860 409 999 to manually link them.
Once linked, sign-in to your online shopping profile and visit the “My business” tab where you will see the option to “apply to link your Trade Debtor account”. Tick this option and follow the steps. These include providing a signed copy of the Permission Form and uploading a copy of your ID as well as providing a mobile number for the receipt of the One Time Pin (OTP) for security verification when spending with this card.
Within 48 hours on week days, you will be notified as to the approval of your application to link the cards.
If you have any queries, please contact us on 0860 409 999.
At this stage we accept