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Frequently Asked Questions


Need help?

 


Call us on 0861 888 009 or mail online.support@makro.co.zaOur operating hours are 8AM-6PM (Monday to Saturday) and 9AM-4PM (Sundays and public holiday). 

 

 

Makro Finance

What is Makro Finance?

Makro Finance is a credit facility that allows you to finance once-off larger purchases up to R250 000.

What are the other benefits of the Makro Finance?

  • Payment options from 12 – 60 months
  • Fixed monthly instalments
  • Free electronic statements (email and SMS)
  • No deposit required
  • Customer Protection Insurance

What does Customer Protection Insurance cover?

  • Death Cover - Covers your full outstanding loan balance
  • Permanent Disability - Covers your full outstanding loan balance
  • Temporary Disability - Covers up to 12 months’ loan instalments
  • Loss of Income - Covers up to 12 months’ loan instalments

*Guardrisk Life Limited is an Authorised Financial Services Provider. Additional information on key limitations, exclusions, risks and charges related to the policy can be viewed here   

How much does Makro Finance cost?

Based on your risk profile a monthly service fee, initiation and competitive interest rates will be charged on all purchases made through Makro Finance.

What are the requirements to apply for Makro Finance?

  • You must be 18 years or older
  • You must be employed and earn a monthly salary of no less than R2 000/ month
  • Must have an original SA Identity document (please have this document ready in-store)

We may request bank statements and other supporting documents for verification purposes from time to time.

How can I apply for Makro Finance?

You can apply in-store at all Makro stores nationwide in South Africa.

How much will I qualify for?

Your loan amount will be determined by your own individual profile taking into account your affordability.

How do I check the amount I need to pay?

The amount will be shown on your latest statement. Please check your phone for the latest MMS statement.

Where can I find my account number?

Your account number can be found on your monthly statement or you can call us on 0861 888 009

How do I set up a debit order to pay my Makro Finance account?

Call us on 0861 888 009 and we’ll set it up for you.

How much do I need to pay each month?

Your monthly statement will show the instalment that you need to pay by the 1st of the month.

How do I pay my Makro Finance Account?

Debit order: A payment is automatically debited from your bank account on the due date that you have selected.