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Extended Warranties - Financial  Services Provider  FSP - Licence  No: 5649

Masstores (Pty) Ltd trading as Makro SA is mandated as an intermediary to sell Extended Warranty Insurance on behalf of Mutual & Federal Risk Financing Ltd (the Insurer).

 Are you purchasing audio equipment, a tv, dvd player, home theatre system or large appliance for your home? Then you'll be glad to hear about the Makrosure extended warranty!

When purchasing any of the above items from Makro, rest assured you are purchasing a reliable, quality branded product covered by both the manufacturer's guarantee and our own peace-of-mind guarantee (what does this mean). But, what happens when these guarantees expire?

To ensure your absolute peace of mind, Makro can offer you an extended warranty which means that you can insure against possible future repair costs at today's prices. This warranty will incept once the manufacturer’s warranty expires and extends the life of your guarantee.

Within 30 days of purchase and for a nominal fee (based on the original cost of the item and the period for which you wish to be insured), you get:

  • Up to five years warranty from date of purchase (including the manufacturer's guarantee)

  • Cover for the repair costs of faulty products repairs

  • Cover for additional all costs including call-out charges, parts, labour and vat (there really are no hidden costs for you to pay).

  • Terms and conditions apply to the Extended Warranty. The Extended Warranty only covers items for house hold use(office use not covered) and is a repair policy not a replacement policy. Replacement of the product will only happen if the item cannot be repaired and is at Makrosure’s discretion.

What's more, you can purchase a Makrosure extended warranty with absolute confidence, because the warranty is underwritten by a reputable insurance company, Mutual and Federal Risk Finance.

When purchasing audio equipment, a tv, dvd player, home theatre system or large appliance, simply enquire about the extended warranty at your nearest Makro store.

Please call our National Contact Centre on 0860 300 999.

Need Help?

Call us on 0860 309 999 or mail online.support@makro.co.za. Our operating hours are 8AM-5PM (weekdays), 8AM-4PM (Saturdays) and 8AM-2PM (Sundays). You can also refer to our FAQs