Vodacom Unlock Summer Terms and Conditions | Makro Online Site
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Vodacom Unlock Summer 2021 

  

MAKRO COMPETITION RULES


Vodacom Unlock Summer 2021 Terms and Conditions 

Vodacom (Pty) Ltd ("Vodacom") is running the Vodacom Unlock Summer ShakeOff Promotion ("the promotion"), where you stand a chance of winning your share of amazing prizes!
All participants during the term of the Competition agree to be bound by the following Terms and Conditions:

General

1.    The Vodacom Unlock Summer promotion will start on the 29th of October 2021 ("start date"), and it will run until the 6th of February 2022 ("end date").
2.    Vodacom reserves the right to change or extend the promotional period based on reasonable prior notice.
3.    Vodacom reserves the right to amend these terms and conditions and where such change is material, Vodacom shall provide its customers with reasonable prior written notice before implementing any such change.

Eligibility

4.    The Unlock Summer promotion is available to all Vodacom Prepaid, Top-Up and Contract customers, including those who activate a new SIM card on or port into the Vodacom network during the promotional period.
5.    Vodacom Business end users are also eligible to participate in the promotion. Any Vodacom Business end user who participates in the promotion shall obtain the required consent, where applicable, from the Vodacom Business account holder with whom it is employed by. The end user shall also comply with all policies it is subject to by virtue of its employment by the Vodacom Business account holder. Vodacom shall not engage in any dispute between the end user and the Vodacom Business account holder and where such dispute arises, the end-user holds Vodacom harmless and indemnifies Vodacom accordingly.
6.    Vodacom Business customers purchasing any products or services by either adding to bill or via credit card are eligible for rewards.
7.    The following customers are excluded from participating in the promotion:
•    All Machine to Machine (M2M)
•    EVB and EDB Packages
•    APN SIM cards
•    Community services SIMs / phone numbers
•    Bulk SMS applications are not permitted to participate in the Promotion
•    A non-customer SIM is an application that uses a SIM card to send SMSs in volumes not possible by a natural person
8.    Vodacom reserves the right to disconnect and suspend the service of non-customer SIMs and non-compliant devices (as specified by the regulating body ICASA) that are being used on the Vodacom network for the purposes of the promotion.
9.    Vodacom protects participants' personal information in accordance with the Protection of Personal Information Act.

Participation

10.    You can join the promotion at any time throughout its duration.
11.    To participate in the Unlock Summer promotion, you will need to opt in via one of the following channels:
•    My Vodacom App
•    VodaPay 2.0 App
•    USSD (by dialing *133#)
•    WhatsApp (by messaging "Shake Up" to 082 009 8624)
12.    By opting into the Unlock Summer promotion, you will also be opted into the VodaBucks Loyalty Programme and will enjoy all the benefits of the Vodacom Loyalty Programme.
13.    You are only required to opt in once in order to participate in the promotion. You will be able to play the Daily Free Unlock Summer game, but will not be able to redeem prizes, earn VodaBucks or play Mega Unlock Games until you have opted in to the promotion.
14.    By opting into the promotion, you provide Vodacom with permission to monitor your behaviours in order to reward you with VodaBucks for goals completed and provide personalised offers. Vodacom protects your personal information under the Protection of Personal Information Act.
15.    You can opt out of the promotion at any time by selecting a ‘opt out' option on the Unlock Summer menu/page on USSD, My Vodacom App, VodaPay 2.0 App, and WhatsApp).
16.    When opting out of the promotion, you:
•    Will no longer earn VodaBucks for completing goals
•    Will retain all VodaBucks collected as part of the promotion (but will not be able to use your VodaBucks in the VodaBucks Store or to play a Mega Unlock Games unless you are opted in)
•    Will retain all GSM and non-GSM rewards you've won through the promotion
•    Will retain any entries you have for the Grand Prize draw
•    Will still receive engagement communications regarding the promotion, unless you opt out of receiving SMSs for this promotion specifically
17.    This promotion will be accessible to customers while roaming, but any prizes won will only be available to use and redeem in South Africa.
18.    Customers may participate in any other Vodacom promotions running in conjunction with the promotion.
19.    You can only earn VodaBucks on goals that you have accepted.

Daily Free Unlock Summer Game

20.    You get one free Unlock Summer game every day that you can play to stand chance to win your share of prizes.
21.    You get a 2nd free Unlock Summer game on the My Vodacom App every day.
22.    You get a 3rd free Unlock Summer game on the VodaPay 2.0 every day.
23.    You will receive an SMS notification when your prize is allocated successfully.
24.    Playing daily free Unlock Summer games will be zero-rated (free) on USSD, the My Vodacom App and the VodaPay 2.0 App.
25.    Data usage for playing daily free Unlock Summer games on WhatsApp will not be zero-rated.
26.    Free daily Unlock Summer games expire at the end of each day (23:59 on day of allocation) if not played. They will not accumulate.

Upsize Your Prize

27.    You will be offered the ability to upsize some of your prizes by adding a bundle at a discounted price.
28.    Your prize will be allocated, regardless of whether you choose to upsize your prize or not.


​​​​Getting VodaBucks
​​​​​​​
29.    If you are on a Prepaid or Top Up price plan, you will get one VodaBuck for everytime you recharge with airtime.
30.    If you are on a Postpaid price plan, you will get VodaBucks when you buy Just 4 You bundles
31.    Every customer (Prepaid, Top Up and Contract) participating in the promotion will receive one personalized goal to complete to earn VodaBucks.
32.    You can add one additional personalized goal at a time. You will need to complete this goal or wait for it to expire before you can add another personalized goal.
33.    Once you have completed your personalized goal to earn VodaBucks, another goal will be unlocked that you can perform in order to earn more VodaBucks.
34.    Earned VodaBucks will not expire and will accumulate and be available for use until the end of the promotion.
35.    You will receive VodaBucks on the MSISDN that you used to performed the goal (Master accounts will not receive VodaBucks earned by child accounts).
36.    When buying or recharging for another MSISDN, VodaBucks will be allocated to the MSISDN that received the recharge/bundle.
37.    VodaBucks cannot be transferred to another customer.
38.    VodaBucks cannot be redeemed for cash, airtime or any other Vodacom products, services or rewards (with the exception of spending it in the VodaBucks Store on the My Vodacom App).
39.    Customers can access their VodaBucks balance and use their VodaBucks to play Shake games via any of the participating channels, regardless of which channel the VodaBucks were earned through.
40.    For certain goals, VodaBucks will be allocated in real-time, immediately after a qualifying goal was completed where possible.
41.    For certain goals, VodaBucks will be not allocated in real-time, this will be indicated to you where applicable.
42.    VodaBucks are only valid for the period of the promotion and shall automatically expire when the promotion comes to an end.
43.    You will be able to view your VodaBucks balance via the following channels:
•    USSD (*133#)
•    Vodacom Online (My Vodacom App, portal and mobisite)
•    Whatsapp (082 009 8624)
44.    You will retain your VodaBucks when you migrate to a different price plan, but you will need to opt back into the promotion in order to access, use or earn more VodaBucks.
45.    When migrating to a different price plan, you will be opted out of the promotion and you:
•    Will no longer earn VodaBucks for completing goals
•    Will retain all VodaBucks collected as part of the promotion (but will not be able to use your VodaBucks in the VodaBucks Store or to play a Mega Unlock Game unless you opt back in)
•    Will retain all GSM and non-GSM rewards you've won through the promotion
•    Will retain any entries you have for the Grand Prize draw
•    Will still receive engagement communications regarding the promotion, unless you opt out of receiving SMSs for this promotion specifically
46.    When you add a new Red Price Plan to their account on a Master Account level, the VodaBucks allocation will go the Master Account Holder after bill payment, and not to the end user(s).

Mega Unlock Games

47.    You can use your VodaBucks to play a Mega Unlock Games game to stand a chance win a prize.
48.    You can play up to 15 Mega Unlock Games using your VodaBucks per day.
49.    Each Mega Unlock game costs 5 VodaBucks. Vodacom reserves the right to change the number of VodaBucks required to play a Mega Unlock Games during the campaign period.
Keys and Treasure Chests
50.    When you play daily Unlock Summer and Mega Unlock Summer games you stand a chance to win keys that you can collect towards opening treasure chests to choose a prize of your choice.
51.    Your key balance will be capped at 25 keys. Once you have reached this limit, you will no longer win keys until you have spent your keys.
52.    Mystery Chests costs 10 keys to unlock and when unlocking this chest, you stand a chance to win a mystery prize. Winning when unlocking mystery chests is not guaranteed.
53.    Level 1 Treasure Chests costs 15 keys to unlock and contains three rewards from which you can choose.
54.    Level 2 Treasure Chest costs 20 keys to unlock and contains three rewards from which you can choose.
55.    Treasure chests contain personalised, discounted offers that you can pay for using your airtime/ by adding to your bill after you have unlocked the using your keys.
56.    Keys will expire at the end of the Unlock Summer promotion.

Rewards and Prizes

57.    You stand a chance to win prizes in the following categories:
•    Free data, voice and integrated bundles
•    Discounts on data, voice and integrated bundles
•    Content-specific bundles and Vodacom Tickets
•    Discounts on Vodacom products and services
•    Cash Prizes
•    Electronics and gadgets
•    Fashion, footwear and accessories
•    Cosmetics, skincare and haircare
•    Wellbeing and fitness
•    Sport & outdoor gear
•    Homeware and household
•    Food and groceries
•    Travel and experiences
•    Luggage and bags
•    VodaBucks to use on a Mega Unlock or in the VodaBucks Store
•    Keys to unlock treasure chests
Prizes include coupons, discounted offers and conditional-spend offers.
Coupons are sent via SMS directly to the participating cellphone number and therefore won't be delivered to a physical address.
Coupons cannot be transferred or redeemed for cash and they expire after a certain period of time which will be communicated via SMS. Coupons are for once off use only, and value of coupon needs to be utilized in the 1 transaction. Any balance remaining will be forfeited.  In addition to this, Vodacom reserves the right to terminate or expire coupons at any time and at their own discretion.
If there are any issues regarding a coupon not being received, please call Customer Care on 082 135. Once the issue has been confirmed, you will receive your correct coupon within the seven (7) working days. Many of the rewards that are up for grabs in the Unlock Summer promotion are not owned by Vodacom and are provided by a network of strategic partners. Due to this and where necessary, you will be required to direct queries or complaints to these partners accordingly. Redemption of coupons will be governed by the terms related to the specific offer and/or partner.

The Competition is also subject to, and must be read in conjunction with, Vodacom’s existing terms and conditions applicable to its website and mobile site respectively: https://www.vodacom.co.za/vodacom/terms/vodacom-unlock-summer-2021