Kettle started to leak about a year into use from base, water could not be left to stand in kettle. This leak ultimately damaged the " hidden " element._x000D_
blue light comes on and that's all she wrote.......... pretty with nothing else going for it.

Useless, it keeps on switching off, i regret why i bought it, tried to return it and they told me its a long process.Do not buy anything that is online only. You don't even understand what this bottle want self because sometimes it doesnt switch on, you have to bend or shake it.

So disappointed in this product. We used this exact model Bennett Read kettle for almost 4 years in our home, so I ordered an identical replacement kettle from Makro when my trusty Bennett Read kettle stopped working. To my shock and horror the bottom element of my new Bennett Read kettle exploded only 3 weeks after the new kettle was put to use, showering me and most of my kitchen (ceiling too) in sparks and hot water. Luckily the glass did not break. scary experience though :-(.

Received my order earlier. No damages and it is still working just fine.

Bought this over 3 years ago and it’s just packed up now. Only bad thing was a problem getting my hand inside the small top opening to clean. Otherwise it’s lasted well.

Makro does not deliver online orders, then does not refund. Rude agents drop the line while you're speaking. Zero Stars

This was the 1st Bennet Read product and it gave in within 2 months, I was convinced to replace it with the metal one and it has also given in 2 months later… I had bought the glass one as an upgrade and gave away my old one only to find out that I was actually downgrading. More up and down trip to the returns department……