Gift Card Terms & Conditions | Makro Online Site
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Gift Cards Terms and Conditions

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Call us on 0860 600 999 or mail online.support@makro.co.za. Our operating hours are 8AM-5PM (weekdays) and 8AM-4PM (Saturdays). You can also refer to our FAQs

Gift card terms & conditions

Makro may, from time to time, issue physical or electronic gift vouchers (“Gift Cards”) available for use on the Website towards the purchase of Makro products. Makro reserves the right to update and change the terms and conditions of Gift Cards at any time. Gift Cards can only be redeemed while they are valid and their expiry dates cannot be extended. All our usual Terms and Conditions and policies apply to Gift Cards. When you receive a Gift Card, you agree to these terms and conditions. It is important to read and understand them before you use your Gift Card:

  1. Makro Gift Cards are valid for three years from the date of card issue.
  2. Gift Cards can be redeemed in-store only, at all Makro stores.
  3. Gift Cards must be presented in conjunction with a Makro access card.
  4. Makro Gift Cards cannot be exchanged for cash or credit notes and cannot be returned.
  5. For purchases made using the Makro Gift Cards, please follow our Returns Policy.
  6. Should you not utilise the full value of your Gift Card on your first purchase, a credit will remain on the card for future use.
  7. Should the card be lost or stolen and it is used then neither Makro, or its agents will be liable for any reimbursement of any nature.
  8. For a balance enquiry, SMS your Gift Card number to 34543 or call 083 918 7700. SMS messages are charged at R2/ SMS. Standard cell phone rate apply. Free minutes do not apply.

MAKRO BIRTHDAY VOUCHERS T&C’S

As a Makro customer, you may qualify for either one (and not both) of these Birthday Voucher subject to the terms below.

BIRTHDAY VOUCHER 1 Makro Birthday Voucher “Spoil yourself with a R100.00 discount when you spend R800.00 or more in-store,”

1. How to qualify?

1.1 To qualify for a birthday voucher you must be a registered Makro customer (meaning that you must be registered on Makro’s customer database).
1.2 You must have the following details accurately captured on Makro’s customer database:
1.2.1 a valid 13 digit South African Identity Number;
1.2.2 a valid cellphone number;
1.2.3 a valid email address.
1.3 You must have consented to receive communications from Makro via sms or email.
1.4 You must have shopped at a Makro store at least 6 of the past 12 (twelve) months, calculated from your last birthday;
1.5 You must have spent at least R5000 (five thousand rand) in the past 12 (twelve), calculated from your last birthday.
1.6 Customers registered as a commercial or wholesale customers on Makro’s database do not qualify for birthday vouchers.

2. How to redeem?
2.1 You will receive an email or sms communication on your birthday containing your birthday voucher number which can be redeemed at any Makro store when you spend R800.00 or more and R100.00 (one hundred rand) will be deducted off your purchase.
2.2 You must spend R800.00 or more on a single transaction.
2.3 Simply give the voucher number to the cashier and he/she will punch it into the system to redeem your R100.00 off.
2.4 You must redeem your birthday voucher in-store (Birthday vouchers are not redeemable online).
2.5 Your birthday voucher is only valid until the last day of the month following your birthday after which it will expire.
2.6 You must bring in your birthday voucher number as it is not linked to your Makro card number and can only be used once.
2.7 You will not qualify for a Makro birthday voucher if you are an employee, director, member, partner, agent or consultant or any person directly or indirectly who controls or is controlled by Makro and/or immediate family members of any employee, director, member, partner, agent or consultant of or person indirectly or directly in control or controlled by the Makro, their advertising agencies, advisers, dealers, suppliers, its affiliates and/or associated companies.

BIRTHDAY VOUCHER 2 - Makro Birthday Voucher applicable to Makro Credit Card Customers (RCS) only - “Spoil yourself with a R100.00 voucher at any Makro store”

3. How to qualify?

3.1 You must have an active Makro Credit Card to qualify for this birthday voucher.
3.2 You must have the following details accurately captured on Makro’s customer database:
3.2.1 a valid 13 digit South African Identity Number;
3.2.2 a valid cellphone number;
3.2.3 a valid email address.
3.3 You must have consented to receive communications from Makro via sms or email.

4. How to redeem?
4.1 You will receive an email or sms communication on your birthday containing your birthday voucher number which can be redeemed at any Makro store at any department.
4.2 Simply give the voucher number to the cashier and he/she will punch it into the system to redeem your R100.00 off (vouchers are not redeemable online).
4.3 You must redeem your birthday voucher in-store (Birthday vouchers are not redeemable online).
4.4 Your birthday voucher is only valid until the last day of the month following your birthday after which it will expire.
4.5 You do not have to spend any specified amount in order to redeem your R100.00 birthday voucher.
4.6 You must bring in your birthday voucher number as it is not linked to your Makro card number and can only be used once.
4.7 You will not qualify for a Makro birthday voucher if you are an employee, director, member, partner, agent or consultant or any person directly or indirectly who controls or is controlled by Makro and/or immediate family members of any employee, director, member, partner, agent or consultant of or person indirectly or directly in control or controlled by the Makro, their advertising agencies, advisers, dealers, suppliers, its affiliates and/or associated companies.

PLEASE NOTE:
5.1 You will only qualify for one birthday voucher notwithstanding you having registered more than once on Makro’s database or if your birthday, cell number or email address is linked to more than one account or card number on Makro’s database.