I purchased this product late last year. Used it about 6 times. When I tried to use it recently, the display doesn't work. Won't display the proper temperature; won't switch from F to C. Where do I return it for a refund?

I recently purchased this and went to use it today and the screen was bumbled. This is like other reviews I have read. Very disappointed with this product.

I bought this yesterday and tried to use it today. The screen goes in and out and the numbers, if they show, only show the top half so I have no idea what the reading is.

it worked fine for a sort while now it wont get HI reading

Iv used the thermometer for over 12 months and it’s be really great. Takes the guess work out of cooking a roast. However the battery ran dead and when I replaced it, it has never worked properly since. Jumbled figures on the screen and cannot read it at all. Tried 3 different batteries of less and more strength but still doesn’t work...

I just read several of the reviews and saw that a number of people complained about the same problem. This thermometer just stopped working. Even after replacing the battery, the display was garbage. Not what I would expect from a company like Weber.

Can’t believe Weber would swell something that is supposed to be safe for food, but can’t get wet during a routine hand wash of the probe without dying. Stopped working in the middle of a 10 hour smoke leaving me with option of hoping my calculations were right or having to run out and buy a new instant read thermometer.

Only used it a few times and the numbers on the display started going crazy then freezing up. Not even close to the quality I expect from Weber.

This is a follow up to previous review on Weber Instant-Read Thermometer. Working with Emily in customer care, I am reminded why I bought the Weber product in the first place - EXCELLENT CLIENT CENTERED SERVICE! Emily reached out to me immediately and took care of the issue. Courteous, and with a personality. Every product might not be made perfectly to our satisfaction, but the way the company engages with you once a defect is discovered is priceless. Buy the Weber Instant Read and you w...

I was given this thermometer as a gift and used it about a year then it stopped working. Tried to change the battery but the tiniest screwdriver would not remove the screw. Ready to throw it away. Very disappointed.